@import"https://fonts.googleapis.com/css2?family=Montserrat:wght@300;400;500;600;700;800&family=Inter:wght@400;500;600&display=swap";:root{--primary: #4F46E5;--primary-hover: #4338CA;--bg-color: #F8FAFC;--surface: #FFFFFF;--text-primary: #1E293B;--text-secondary: #64748B;--text-tertiary: #94A3B8;--border-light: #E2E8F0;--received-bubble: #F1F5F9;--sent-bubble: #4F46E5;--shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1), 0 2px 4px -2px rgba(0, 0, 0, .1);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .1), 0 4px 6px -4px rgba(0, 0, 0, .1);--chat-bg: #F8FAFC;--primary-dark: #3730A3}body.dark-mode{--bg-color: #0F172A;--surface: #1E293B;--text-primary: #F8FAFC;--text-secondary: #94A3B8;--text-tertiary: #64748B;--border-light: #334155;--received-bubble: #334155;--chat-bg: #0F172A;--shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .3);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .5);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .6)}body{margin:0;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;background:var(--bg-color);height:100vh;display:flex;color:var(--text-primary)}#root{width:100%;height:100%;display:flex;flex-direction:column}h1,h2,h3,h4,h5,h6{font-family:Montserrat,sans-serif;margin:0}.login-container{display:flex;align-items:center;justify-content:center;min-height:100vh;background:var(--bg-color);font-family:Inter,sans-serif}.login-card{background:var(--surface);padding:40px;border-radius:16px;box-shadow:var(--shadow-lg);width:100%;max-width:400px;text-align:center}.login-header h2{color:var(--text-primary);margin-bottom:5px;font-size:1.8rem}.login-header p{color:var(--text-secondary);font-size:.95rem;margin-bottom:30px}.login-form{display:flex;flex-direction:column;gap:15px}.input-group{position:relative;display:flex;align-items:center}.input-icon{position:absolute;left:15px;color:var(--text-tertiary);display:flex}.input-group input{width:100%;padding:14px 15px 14px 45px;border:1px solid var(--border-light);border-radius:10px;font-size:1rem;transition:all .3s;background:var(--bg-color)}.input-group input:focus{border-color:var(--primary);box-shadow:0 0 0 3px #4f46e51a;outline:none;background:var(--surface)}.login-btn{background:var(--primary);color:#fff;border:none;padding:14px;border-radius:10px;font-size:1rem;font-weight:600;cursor:pointer;transition:background .3s;margin-top:10px}.login-btn:hover{background:var(--primary-hover)}.login-error{background:#fee2e2;color:#b91c1c;padding:12px;border-radius:8px;font-size:.9rem;margin-bottom:15px;border:1px solid #FECACA}.topbar{display:flex;align-items:center;justify-content:space-between;padding:0 30px;height:70px;background:var(--surface);border-bottom:1px solid var(--border-light);z-index:50}.topbar-brand{display:flex;align-items:center;gap:15px}.topbar-brand img{height:40px;object-fit:contain}.topbar-brand span{font-family:Montserrat,sans-serif;font-size:1.4rem;font-weight:700;color:var(--text-primary)}.topbar-nav{display:flex;align-items:center;gap:30px;height:100%}.topbar-item{display:flex;align-items:center;gap:8px;height:100%;padding:0 10px;font-weight:500;color:var(--text-secondary);cursor:pointer;border-bottom:3px solid transparent;transition:all .2s}.topbar-item:hover{color:var(--primary)}.topbar-item.active{color:var(--primary);border-bottom-color:var(--primary)}.topbar-actions{display:flex;align-items:center;gap:20px}.theme-toggle-top{background:var(--received-bubble);border:1px solid var(--border-light);width:36px;height:36px;display:flex;align-items:center;justify-content:center;border-radius:50%;cursor:pointer;color:var(--text-secondary);transition:all .3s cubic-bezier(.4,0,.2,1)}.theme-toggle-top:hover{background:var(--bg-color);color:var(--primary);transform:rotate(15deg)}.dark-mode .theme-toggle-top{background:#334155;color:#fbbf24;border-color:#475569}.user-profile-top{display:flex;align-items:center;gap:10px;font-weight:500;color:var(--text-primary)}.user-avatar-top{width:36px;height:36px;border-radius:50%;background:#e2e8f0;display:flex;align-items:center;justify-content:center;color:var(--primary)}.logout-icon{color:var(--text-secondary);cursor:pointer;transition:color .2s}.logout-icon:hover{color:#ef4444}.dashboard-content{flex:1;display:flex;overflow:hidden}.chat-layout{display:flex;width:100%;height:100%;padding:20px;gap:20px;box-sizing:border-box}.inbox-sidebar{width:320px;background:var(--surface);border-radius:16px;box-shadow:var(--shadow-sm);display:flex;flex-direction:column;overflow:hidden;border:1px solid var(--border-light)}.inbox-header{padding:20px;border-bottom:1px solid var(--border-light)}.inbox-header h3{font-size:1.2rem;color:var(--text-primary);margin-bottom:15px}.search-box{display:flex;align-items:center;background:var(--bg-color);border-radius:20px;padding:8px 15px;border:1px solid transparent;transition:border-color .2s}.search-box:focus-within{border-color:var(--primary);background:var(--surface)}.search-box input{border:none;background:transparent;outline:none;margin-left:10px;width:100%;font-size:.9rem}.chat-list{flex:1;overflow-y:auto;padding:10px}.chat-item{display:flex;padding:15px;gap:15px;border-radius:12px;cursor:pointer;transition:background .2s;margin-bottom:5px;position:relative}.chat-item:hover{background:var(--bg-color)}.chat-item.active{background:#eef2ff}.dark-mode .chat-item.active{background:#4f46e533}.chat-item.active:before{content:"";position:absolute;left:0;top:10px;bottom:10px;width:4px;background:var(--primary);border-radius:0 4px 4px 0}.avatar{width:45px;height:45px;border-radius:50%;background:var(--received-bubble);display:flex;align-items:center;justify-content:center;font-weight:600;color:var(--text-secondary);flex-shrink:0;position:relative}.avatar img{width:100%;height:100%;border-radius:50%;object-fit:cover}.status-dot{position:absolute;bottom:0;right:0;width:12px;height:12px;border-radius:50%;background:#10b981;border:2px solid var(--surface)}.chat-info{flex:1;overflow:hidden}.chat-info-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px}.chat-info .name{font-weight:600;color:var(--text-primary);font-size:1rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-meta{display:flex;flex-direction:column;align-items:flex-end;gap:4px}.chat-time{font-size:.75rem;color:var(--text-tertiary)}.unread-badge{background:#ef4444;color:#fff;font-size:.7rem;font-weight:700;min-width:18px;height:18px;padding:0 5px;border-radius:10px;display:flex;align-items:center;justify-content:center;box-shadow:0 2px 4px #ef44444d}.chat-info .last-msg{font-size:.85rem;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.tag-badge{background:#ef44441a;color:#ef4444;font-size:.7rem;padding:2px 6px;border-radius:4px;margin-top:4px;display:inline-block;font-weight:500}.chat-area{flex:1;background:var(--surface);border-radius:16px;box-shadow:var(--shadow-sm);display:flex;flex-direction:column;overflow:hidden;border:1px solid var(--border-light);position:relative}.chat-header{padding:20px 30px;border-bottom:1px solid var(--border-light);display:flex;align-items:center;justify-content:space-between}.header-info{display:flex;align-items:center;gap:15px}.header-info .name{font-size:1.2rem;font-weight:600;display:flex;align-items:center;gap:10px}.messages-container{flex:1;padding:30px;overflow-y:auto;display:flex;flex-direction:column;gap:20px;background:var(--surface)}.message-row{display:flex;width:100%}.message-row.received-row{justify-content:flex-start}.message-row.sent-row{justify-content:flex-end}.message-bubble{max-width:65%;padding:14px 18px;font-size:.95rem;line-height:1.5;border-radius:18px;position:relative}.message-bubble.received{background:var(--received-bubble);color:var(--text-primary);border-bottom-left-radius:4px}.message-bubble.sent{background:var(--sent-bubble);color:#fff;border-bottom-right-radius:4px}.message-bubble.bot{background:#e0f2fe;color:#0369a1;border-bottom-left-radius:4px;border:1px solid #BAE6FD}.message-time{font-size:.7rem;margin-top:5px;opacity:.7;text-align:right;display:block}.input-container{padding:20px 30px;background:var(--surface);border-top:1px solid var(--border-light)}.input-area{display:flex;align-items:center;background:var(--bg-color);border-radius:24px;padding:10px 15px 10px 20px;border:1px solid var(--border-light);transition:border-color .2s}.input-area:focus-within{border-color:var(--primary);background:var(--surface)}.input-area input{flex:1;border:none;background:transparent;outline:none;font-size:1rem;color:var(--text-primary)}.input-area input::placeholder{color:var(--text-tertiary)}.send-btn{background:var(--primary);color:#fff;border:none;width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:transform .2s,background .2s}.send-btn:hover{background:var(--primary-hover);transform:scale(1.05)}.details-sidebar{width:300px;background:transparent;display:flex;flex-direction:column;gap:20px;overflow-y:auto}.details-card{background:var(--surface);border-radius:16px;padding:24px;box-shadow:var(--shadow-sm);border:1px solid var(--border-light);display:flex;flex-direction:column;align-items:center;text-align:center}.details-avatar{width:80px;height:80px;border-radius:50%;background:#e2e8f0;display:flex;align-items:center;justify-content:center;font-size:2rem;color:var(--text-secondary);margin-bottom:15px}.details-name{font-size:1.2rem;font-weight:600;color:var(--text-primary);margin-bottom:5px}.details-role{font-size:.9rem;color:var(--text-secondary);margin-bottom:20px}.details-info{width:100%;text-align:left;border-top:1px solid var(--border-light);padding-top:15px;display:flex;flex-direction:column;gap:10px}.info-row{display:flex;align-items:center;gap:10px;font-size:.85rem;color:var(--text-secondary)}.info-row svg{color:var(--text-tertiary)}.action-cards{display:flex;flex-direction:column;gap:10px}.action-card{background:var(--surface);border-radius:12px;padding:16px;display:flex;align-items:center;gap:15px;cursor:pointer;box-shadow:var(--shadow-sm);border:1px solid var(--border-light);font-weight:500;color:var(--text-primary);transition:transform .2s,box-shadow .2s}.action-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.action-card svg{color:var(--primary)}.action-card.danger{color:#ef4444}.action-card.danger svg{color:#ef4444}.canned-responses-menu{position:absolute;bottom:85px;left:30px;right:30px;max-width:none;background:var(--surface);border-radius:12px;box-shadow:var(--shadow-md),0 -4px 15px #0000001a;border:1px solid var(--border-light);max-height:300px;overflow-y:auto;z-index:20;display:flex;flex-direction:column;padding:10px;animation:slideUp .2s ease-out}@keyframes slideUp{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.canned-header{font-family:Montserrat,sans-serif;font-weight:600;color:var(--text-secondary);font-size:.85rem;padding:5px 10px 10px;border-bottom:2px solid var(--chat-bg);margin-bottom:5px}.canned-item{display:flex;flex-direction:column;padding:12px;border-radius:8px;cursor:pointer;transition:background .15s ease}.canned-item:hover{background:var(--chat-bg)}.canned-id{font-size:.8rem;font-weight:600;color:var(--primary);margin-bottom:4px}.canned-text{font-size:.95rem;color:var(--text-primary);line-height:1.4;display:-webkit-box;-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.canned-empty{padding:20px;text-align:center;color:var(--text-secondary);font-size:.9rem}.empty-state{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;background:var(--chat-bg)}.empty-state-card{text-align:center;max-width:400px;color:var(--text-secondary)}.empty-state-icon{margin:0 auto 20px;color:#cbd5e1}.empty-state h3{color:var(--text-primary);font-family:Outfit,sans-serif;margin-bottom:10px}.canned-editor-container{max-width:800px;margin:0 auto;background:#fff;border-radius:12px;box-shadow:var(--shadow-sm);padding:30px}.canned-editor-header{margin-bottom:30px}.canned-editor-header h2{font-family:Outfit,sans-serif;color:var(--text-primary);margin:0 0 10px;font-size:1.5rem}.canned-editor-header p{color:var(--text-secondary);margin:0 0 20px}.btn-primary{background:var(--primary);color:#fff;border:none;padding:10px 20px;border-radius:8px;display:inline-flex;align-items:center;gap:8px;cursor:pointer;font-weight:500;transition:all .2s}.btn-primary:hover{background:#2980b9}.btn-secondary{background:#fff;color:var(--text-secondary);border:1px solid #cbd5e1;padding:10px 20px;border-radius:8px;display:inline-flex;align-items:center;gap:8px;cursor:pointer;font-weight:500;transition:all .2s}.btn-secondary:hover{background:#f1f5f9;color:var(--text-primary)}.canned-editor-form{background:#f8fafc;padding:25px;border-radius:12px;margin-bottom:30px;border:1px solid #e2e8f0}.canned-editor-form h3{margin:0 0 20px;font-family:Outfit,sans-serif;color:var(--primary-dark)}.form-group{margin-bottom:20px}.form-group label{display:block;font-weight:500;margin-bottom:8px;color:var(--text-primary)}.input-with-prefix{display:flex;align-items:center;background:#fff;border:1px solid #cbd5e1;border-radius:8px;overflow:hidden}.input-with-prefix .prefix{padding:12px 15px;background:#f1f5f9;color:var(--text-secondary);border-right:1px solid #cbd5e1;font-weight:600}.input-with-prefix input{flex:1;border:none;padding:12px 15px;outline:none;font-size:1rem}.form-group textarea{width:100%;border:1px solid #cbd5e1;border-radius:8px;padding:15px;outline:none;font-size:1rem;font-family:inherit;resize:vertical;box-sizing:border-box}.form-group input:focus,.form-group textarea:focus{border-color:var(--primary);box-shadow:0 0 0 2px #3498db33}.form-actions{display:flex;gap:15px;justify-content:flex-end}.canned-responses-list{display:grid;gap:15px}.canned-response-card{display:flex;justify-content:space-between;align-items:center;padding:20px;background:#fff;border:1px solid #e2e8f0;border-radius:12px;transition:all .2s}.canned-response-card:hover{border-color:#cbd5e1;box-shadow:var(--shadow-sm)}.card-content{flex:1}.card-badge{display:inline-block;background:#e0f2fe;color:#0369a1;padding:4px 10px;border-radius:6px;font-size:.85rem;font-weight:600;margin-bottom:8px;font-family:monospace}.card-text{color:var(--text-secondary);line-height:1.5}.card-actions{display:flex;gap:10px}.icon-btn{background:transparent;border:none;padding:8px;border-radius:6px;cursor:pointer;color:var(--text-secondary);transition:all .2s}.icon-btn.edit-btn:hover{background:#e0f2fe;color:#0284c7}.icon-btn.delete-btn:hover{background:#fee2e2;color:#dc2626}.empty-state-editor{text-align:center;padding:40px;color:var(--text-secondary);background:#f8fafc;border-radius:12px;border:1px dashed #cbd5e1}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:#0000001a;border-radius:10px}.sidebar ::-webkit-scrollbar-thumb{background:#ffffff1a}